Privacy Policy
Last Updated: [May 1, 2025]
At SixPlates, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, share, and protect your information when you use our website (www.sixplates.com), mobile app (sixplates.app), and related services. By using our platform, you agree to the terms outlined below.
1. Information We Collect
We collect both personal and non-personal information to operate and improve our services. This may include your name, email address, phone number, demographic information such as age, gender, and relationship status, preferences and interests shared through quizzes or onboarding forms, as well as behavioral data like feedback and communication history. We also collect technical information such as IP address, browser type, device data, time zone, and website usage patterns. Photos or videos shared with us are only used with your explicit consent.
2. How We Use Your Information
We use your information to provide, improve, and personalize our services. This includes using your data to match you with compatible couples via our proprietary algorithm (“The Recipe”), manage restaurant bookings and event logistics, send confirmations and updates, and provide customer support. We also use the information to analyze trends, improve our platform, and, with your consent, to use testimonials or images for marketing and promotional purposes.
3. Sharing and Disclosure of Information
We do not sell your personal data. However, we may share your information with third-party service providers who assist in hosting, analytics, customer support, marketing (with consent), and payment processing. If required by law or legal process, or in the event of a business transaction such as a merger or acquisition, we may disclose your information as necessary.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes maintaining records to comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your account, we will delete your information unless we are legally required to retain it.
5. Your Rights and Choices
You have the right to access, correct, or delete your personal information. You may also withdraw your consent to receive marketing communications at any time or object to certain types of processing. To exercise these rights, contact us at the email address provided below.
6. Rights of European Residents
If you are a European resident, you have the right to request access to the personal information we hold about you and to ask that it be corrected, updated, or deleted. To exercise this right, please contact us through the information provided in the Contact section. We process your data to fulfill contracts (such as facilitating your booking or matching you to a host table) or to pursue legitimate business interests described above. Please be aware that your data will be transferred outside Europe, including to the United Arab Emirates, Canada, and the United States.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to collect data about user behavior, improve user experience, and monitor site performance. Cookies allow us to understand your preferences and provide a tailored experience. You can disable cookies through your browser settings, but this may affect your ability to use some features of the site.
8. Data Security
We are committed to protecting your information and use industry-standard security measures to do so. These include administrative, technical, and physical safeguards. While we take all reasonable precautions, no method of transmission over the internet is completely secure.
9. Children’s Privacy
SixPlates is intended for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a minor has submitted data to us, we will take steps to delete the information promptly.
10. Third-Party Websites
Our website may contain links to other websites. We are not responsible for the privacy practices or the content of third-party sites and encourage you to review their privacy policies before submitting personal data.
11. International Data Transfers
If you are accessing SixPlates from outside the United Arab Emirates, please note that your information may be transferred to, stored, and processed in countries with different data protection laws than your own. By using our platform, you consent to this transfer.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated effective date. In cases of significant updates, we may notify you via email or through a notice on our website.
13. Contact Us
If you have questions, concerns, or would like to exercise your data rights, please contact:
SixPlates Privacy Team
Email: privacy [at] sixplates.com
This Privacy Policy is intended to provide transparency about our data practices and ensure compliance with applicable privacy laws. We encourage users to review it regularly.