Last Updated: [May 1, 2025]

At SixPlates, we are committed to creating thoughtfully curated social dining experiences. Because each dinner is tailored and reserved based on confirmed attendance, we maintain the following refund policy:

1. Refunds for Single Dinner Purchases

You may request a full refund for a purchased dinner seat up to 48 hours before the scheduled dinner time. After that window, we are unable to issue refunds under any circumstances, as restaurant reservations and group pairings are finalized in advance.

2. Rescheduling and Missed Events

If you are unable to attend and notify us after the 48 hours deadline has passed, we will do our best to accommodate a rescheduling to a future dinner. This is subject to availability and at the discretion of our team.

No refunds or credits will be issued for no-shows or cancellations made less than 48 hours prior to the dinner.

No-shows affect other patrons at our dinners and the overall quality of the experience we at SixPlates wish to ensure for our guests. While we understand life happens, repeated no-shows will result in a permanent ban from our platform.

3. Refunds for Technical Issues or Platform Errors

In the rare case of a billing error, duplicate transaction, or technical glitch, please reach out to our support team at [Insert Support Email]. We will review and resolve such issues promptly.

4. Cancellations by SixPlates

If a dinner event is canceled by us for any reason (e.g., insufficient group matching, venue availability), you will receive a full refund or the option to rebook at a future date.

5. How to Request a Refund

To request a refund (if eligible), email our team at [Insert Contact Email] with the subject line: Refund Request – [Your Full Name]. Please include the dinner date and your booking confirmation number.

All eligible refunds will be processed to the original method of payment within 5–10 business days.

6. Questions?

For any questions about this policy or your booking, please contact us at:

SixPlates Support Team
Email: billing [at] sixplates.com

We thank you for your understanding and for being part of the SixPlates experience.